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DOCUMENT

Public Offer

Version dated 14.07.2026

This document is an official proposal (public offer) to conclude a service agreement in the field of internet advertising under Articles 633 and 641 of the Civil Code of Ukraine. By ordering services on the website or paying an issued invoice, you accept the terms of this offer in full.

1. Parties and definitions

  • Contractor - KRAFTER-TECH LLC (5-B Yaltynska St, Darnytskyi district, Kyiv 02199, Ukraine) or KRAFTER TECH DISTRIBUTION LLC (5830 E 2nd St, Ste 7000 #20724, Casper, WY 82609, United States) - depending on which entity issues the invoice; the brand is NEIRINA_ADS.
  • Client - an individual or legal entity that has accepted this offer.
  • Services - setup and management of TikTok Ads campaigns, production of ad creatives, analytics and consulting - per the chosen plan (Start, Scale, Custom) or an individual arrangement.
  • Media budget - funds the Client pays directly to the ad platform (TikTok) for ad delivery. The media budget is not included in the price of the Services.

2. Subject of the agreement

The Contractor undertakes to provide the Client with the Services in the scope of the chosen plan, and the Client undertakes to accept and pay for them. The detailed scope of work per plan is listed in the Pricing section of the website and/or in the invoice.

3. Acceptance

Any of the following constitutes acceptance (full and unconditional agreement to the terms): (a) full or partial payment of the Contractor’s invoice; (b) written confirmation of the order in correspondence (messenger, e-mail); (c) actually granting the Contractor access to begin work. From the moment of acceptance the agreement is deemed concluded without signing a paper copy.

4. Service delivery

  1. The Client submits a request; the Contractor performs a free audit and agrees the plan, scope of work and forecast indicators with the Client.
  2. The Contractor issues an invoice; after payment the Client provides the required access and materials (ad account, website, product information).
  3. The Services are delivered in monthly periods; reporting is provided at least once a week.
  4. Services for a reporting month are deemed accepted unless the Client raises substantiated objections within 5 business days after its end.

5. Price and payment

  • The price of the Services is set by the plans on the website or an individual invoice. Payment is monthly, in advance.
  • The media budget is paid by the Client separately, directly to the ad platform, and is not the Contractor’s income.
  • If the Client terminates cooperation early, fees for the started paid month are non-refundable unless the Parties agree otherwise in writing.

6. Rights and obligations

The Contractor shall: provide the Services with due quality and on time, deliver reporting, keep the Client’s confidential information secret, and warn about risks (moderation, platform restrictions).

The Client shall: pay for the Services and fund the media budget on time, provide accurate information about the product, access and materials, ensure the product and landing pages comply with the law and the ad platform’s rules, and process incoming leads promptly.

7. Results disclaimer

The figures shown in the case studies on the website are actual results of specific clients’ campaigns. They are not a guarantee that the Client will achieve similar figures. Campaign results depend on many factors outside the Contractor’s control: product, price, seasonality, competition, lead processing quality. The Contractor guarantees professional execution of the work but does not guarantee specific financial outcomes (lead volume, CPL, ROAS, sales).

8. Liability

  • The Contractor’s aggregate liability under the agreement is limited to the fee paid by the Client for the last reporting month.
  • The Contractor is not liable for decisions and actions of the TikTok platform: account bans, ad rejections by moderation, changes to algorithms and pricing, technical outages.
  • The Contractor is not liable for the Client’s lost profit.
  • The Client is solely responsible for the content of their product, offer and landing pages.

9. Confidentiality and personal data

The Parties shall not disclose each other’s confidential information obtained in the course of cooperation. Personal data is processed in accordance with the Privacy Policy.

10. Intellectual property

Property rights to ad creatives produced by the Contractor within the paid Services pass to the Client upon full payment for the respective period. The Contractor may use depersonalized campaign results (without disclosing the Client’s trade secrets) in its own portfolio and case studies - subject to the Client’s prior consent.

11. Force majeure

The Parties are released from liability for non-performance caused by force majeure (war, natural disasters, acts of authorities, large-scale internet infrastructure outages, etc.) for the duration of such circumstances, provided the other Party is notified within 10 days.

12. Term, changes and termination

  • The agreement is effective from acceptance until the Parties fully perform their obligations.
  • Either Party may terminate cooperation with at least 14 calendar days’ notice before the end of the paid period.
  • The Contractor may amend this offer; amendments are published on this page and have no retroactive effect on periods already paid.

13. Contractor’s details

  • KRAFTER-TECH LLC - 5-B Yaltynska St, Darnytskyi district, Kyiv 02199, Ukraine. Tel.: +380 98 314 00 73 (Telegram / Viber / WhatsApp).
  • KRAFTER TECH DISTRIBUTION LLC - 5830 E 2nd St, Ste 7000 #20724, Casper, WY 82609, United States. Tel.: +1 484 460 8992 (Telegram / Viber / WhatsApp).

Bank details for payment are provided in the invoice.